Thank you for choosing Hajrah’s Organic. We value your trust and are committed to providing premium organic products tailored to your skincare needs. Before using any of our products, we kindly ask you to carefully read this disclaimer to ensure your safety and satisfaction.

 

Skin Sensitivity and Individual Reactions

Please be aware that even natural skincare ingredients can produce varying results on different skin types. While we formulate our products to suit a wide range of skin types, individual reactions may differ. Some ingredients might work wonderfully for one person but irritate another. We strongly recommend performing a patch test before using any new product, especially if you have sensitive skin or known allergies.

How to Perform a Patch Test

To conduct a patch test, apply a small amount of the product to a discreet area of your skin, such as the inside of your wrist or behind your ear. Wait 24 hours and observe for any signs of irritation, redness, or discomfort. If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional.

Product Efficacy

Each person’s skin is unique, and consequently, the performance of our products may vary from individual to individual. Factors such as skin type, specific concerns, lifestyle, and environmental influences can all affect how a product works for you. While we strive to provide accurate product descriptions and recommendations, we cannot guarantee specific results for every customer.

Returns and Exchanges

Please note that due to the nature of skincare products, we cannot accept returns or exchanges based on personal preferences or individual reactions. We stand behind the quality of our organic products, and if you experience any issues with your purchase, please reach out to our customer service team for assistance.

Fragrance Preferences

We understand that scent preferences are subjective and can vary greatly. While we take great care in formulating products with pleasant natural fragrances, we cannot guarantee that every customer will enjoy the scent of a particular product. Therefore, we do not accept returns or exchanges based on fragrance preferences.

Pregnancy Considerations

If you are pregnant, we strongly advise consulting your physician before using any of our products, especially those containing essential oils. Although we use only natural ingredients in our formulations, it’s crucial to review the ingredient list and seek medical advice before use during pregnancy.

Contact Information

If you have any questions, concerns, or feedback regarding our products or policies, please don’t hesitate to contact our customer service team. We are here to assist you and ensure your experience with Hajrah’s Organic is positive and satisfying.

Thank you for choosing our brand. We appreciate your support and look forward to helping you achieve healthy, radiant skin through the power of organic ingredients.

Frequently Asked Questions

 

  • All products at Hajrah’s Organic are natural, handcrafted in small batches, and cruelty-free.
  • Once orders are placed, they cannot be cancelled.
  • We only exchange products if you have received an incorrect item.
  • Delivery is not complimentary unless specifically stated.
  • We do not offer refunds